Below is a short list of our most frequently asked questions. For more information about YogaFit, please visit our About Us page.
Q I want to sign up for a membership or see membership options. How do I do it?
A We are excited to have you be part of YogaFit! To sign up, you can either email your home studio or register directly on the YogaFit studios app.
Q Do I need to Pre-Register for classes?
A Yes; in order to keep everyone health & safe, we require a reservation for all in-person classes. There are no walk in’s allowed at this time. You can create a profile on our YogaFit studios app, and register for class!
Q Do I need to wear a mask?
A We will comply with state mandates and update our policies accordingly. At this time, masks are required at all times.
Q How do I update my billing info/payment method for my membership?
A You can update your payment method directly on our YogaFit studios app! If you run into any issues, feel free to email your home studio, we’ll help you out.
Q What is the cancellation process?
A Email your home studio, and someone will be in contact; no in person action is required to cancel. Month to month is one full month’s notice, 12 month plan has early termination fee and prepaid memberships and class packs are NOT refundable.
Q Can I change my membership type?
A Yes! We can update your membership to whatever works for you, which includes monthly memberships to pre-paid and punch cards. Email your home studio.
Q Do class credit memberships expire?
A No, they do not expire. Class credit membership can only be redeemed at the studio you purchased it; email your preferred/home studio for more questions on the difference between our class credit options and memberships. Class credits can only be used at the studio location where it was purchased.
Q I can’t make it to my in-person class. Now what?
A Life happens! Just be sure to cancel at least 2 hours prior to class start time to avoid a $15 late cancellation fee.
Q Can I pause my membership?
A Yes! Just send your home studio an email with the dates of your pause. We will allow pauses in monthly increments for up to 3 months per year at no cost to you.
Q Are mats available to rent?
A Due to COVID, at this time, we are not renting out yoga mats for classes. Mats are available for purchase, or we encourage everyone to bring their own yoga mat, water bottle, and towel.
